Delivery Information
We Offer FREE Delivery to the UK Mainland on ALL Orders
Please see below our delivery costs for different regions and countries.
For US & Canada, please shop via www.philipkingsley.com.
We are closed on public holidays and deliveries will not be made on bank holidays. During these times orders will be processed on the next working day. During busy periods orders may take longer than the estimated timeframes.
United Kingdom
OPTION | PRICE | DETAILS |
| FREE | 1 to 5 working days |
Standard Delivery to The Highlands and Islands of Scotland – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE, AB31,AB33-38,AB45,AB52-56,FK17-21. | £3.95 | 1 to 5 working days |
| £4.95 | 1 to 5 working days |
| £5.95 | 1 to 5 working days |
Next Working Day Delivery* | £5.95 | Receive the next working day (order placed before 3pm) |
*Orders that contain Restricted Products will only be shipped via Next Working Day Delivery. Next Working Day Delivery is not available for The Channel Islands.
Europe: EU countries, including Ireland
OPTION | PRICE | DETAILS |
| £15.00 | Up to 7 working days |
| FREE | Up to 7 working days |
Europe: Non-EU countries
OPTION | PRICE | DETAILS |
| £45.00 | Up to 10 working days |
Rest of World
OPTION | PRICE | DETAILS |
ROW Delivery, Duties and Taxes | £60.00 | Up to 14 working days |
International Delivery Terms
Payment - Purchases will be made in Pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay.
Where applicable, it will be your sole responsibility to comply with any export controls or sanctions rules applicable to goods supplied to you.
All International Orders are Inclusive of Tax and Duties
All orders on Philip Kingsley products are sold on a delivery duty paid basis. This means the recipient will not have to pay import duty or a formal customs entry fee prior to or on delivery. All additional taxes, fees or levies are included in your orders shipping cost.
Countries we deliver to
Albania
Andorra
Armenia
Austria
Belarus
Belgium
Bosnia & Herzegovia
Bulgaria
Channel Islands
Croatia
Cyprus
Denmark
Estonia
Finland
France
Georgia
Germany
Gibraltar
Guernsey
Hungary
Iceland
Ireland
Isle of Man
Israel
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Serbia
Slovakia
Slovenia
Sweden
Switzerland
Turkey
Ukraine
Bahrain
Malaysia
Philippines
Tunisia
United Arab Emirates
Hong Kong
Restricted Products
Restricted Products & International Delivery
Due to international shipping restrictions, we cannot ship the below restricted products Internationally or to Isle of Man, Jersey and Guernsey.
Restricted Products
- One More Day Dry Shampoo
- Flaky Itchy Dry Shampoo
Delivery Methods
We ship throughout the UK and also around the world by Royal Mail, Parcelforce, DPD, DHL, UPS and Fedex.
Parcelforce provide a one-hour delivery window service and will inform you of the delivery time by text message. If the timing is not convenient you can simply reply to re-arrange.
International Delivery Terms for the Philip Kingsley Trichological Clinic
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK.
Philip Kingsley Clinic products are sold on a delivery duty paid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery. Our Clinic Customer Service Team can confirm your total delivery charge to ship your order outside of the UK, however Clients should also check local legislation and whether they'll incur further charges upon arrival to the destination country.
Consumer commodities handling fees of £17 will be applied by our carrier partners to orders containing Drops and other products classified as dangerous goods.
In addition, all shipments to EU countries will incur a DDP handling fee of £16 on top of the standard delivery costs.
Payment - Purchases will be made in Pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay. Where applicable, it will be your sole responsibility to comply with any export controls or sanctions rules applicable to goods supplied to you.