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Frequently Asked Questions
Our Customer Care team are happy to help you with your query, but we hope our FAQ's will help you quickly find the answer you're looking for.
Still Need Help?
Simply get it touch using the 'Contact Us' button in the bottom corner of the screen or contact us below.
Philip Kingsley Products
You can get in touch with us about our products or your experience on the website us by using the 'Contact Us' button in the bottom-left corner of the page. Alternatively you can email us on retail@philipkingsleyproducts.com or call us on 0207 237 7100. Please note, our opening hours are 9am - 6pm, Monday-Friday.
If you have purchased a Philip Kingsley product through one of our online retailers or authorised stockists, we recommend reaching out to them directly for assistance. We are unable to issue refunds or replacements for products which are not purchased on philipkingsley.co.uk or philipkingsley.com.
Philip Kingsley Clinic
You can get in touch with our London Clinic team about our services and treatments using the options below. Our opening hours are Monday - Friday 8.30am-6pm and Saturday 8.30am - 5.30pm.
Christmas Opening Hours:
- Tuesday 24th December: Closed
- Wednesday 25th December: Closed
- Thursday 26th December: Closed
- Friday 27th December: Open 8.30am- 6pm
- Saturday 28th December: Open 8.30am – 5.30pm
- Sunday 29th December: Closed
- Monday 30th December: Open 8.30am – 6pm
- Tuesday 31st December: Closed
- Wednesday 1st January: Closed
- Thursday 2nd January: Open as usual